Hearing is essential to living a rich and engaging life. It enables us to communicate, learn, work, and socialise with loved ones and the world around us.
Hearelief provides comprehensive audiological services for hearing loss, tinnitus and sound intolerances to people of all ages. We work to understand the needs of each client and provide independent services and advice that are tailored to your needs, at an affordable level.
Hearelief is a full-service, independent and caring audiology practice. We support and empower our clients, through a holistic approach to hearing health. All of our services are evidence based, ethical, and based upon the needs of each individual, in accordance with recommended best practice. When a multidisciplinary approach is required, we collaborate with other health professionals as necessary.
Hearelief is owned and operated by Susan Tegg-Quinn, a highly-experienced, fully-qualified audiologist and registered nurse. She is a graduate of the University of Melbourne School of Audiology, a member of Audiology Australia and Independent Audiologists Australia.
Susan holds a clinical practicing certificate and regularly undertakes ongoing research in auditory rehabilitation and tinnitus to ensure that all of Hearelief’s services are of the highest quality. She has undertaken extensive training in tinnitus and sound intolerance assessment and management both in Australia and overseas, including the European Tinnitus Management Course and courses in cognitive behaviour therapy and acceptance and commitment therapy. Susan is actively engaged in research to improve the assessment and management of tinnitus and is currently undertaking a PhD through the University of Western Australia and Ear Science Australia.
Hearelief provides comprehensive hearing assessments for people of all ages and stages of life, from babies, through to children, adults and the elderly. We can also carry out WorkCover, assessments and industry hearing tests.
There are many different conditions that can lead to difficulty hearing and hearing loss, from medical reasons to something as simple as wax blocking the ear canal. Addressing hearing loss sooner rather than later can lead to improvements in your quality of life.
Hearing aids are important for restoring hearing loss, making speech clearer and conversation easier to follow, as well as for the management of tinnitus. Hearing aids vary in style and technical sophistication. Hearing aids need to be chosen so that they suit your type and degree of hearing loss as well as your lifestyle and communication needs.
Tinnitus refers to the perception of sound when there is not external sound present. It is usually perceived in our ears or head as a buzzing, ringing, cicada or humming sound. Hearelief offers extensive assessment, counselling, information and individually tailored tinnitus management programs, for both adults and children.
Hearing loss and tinnitus can develop from frequent exposure to loud noise. Custom ear plugs are made specifically for your ears to provide the best fit and most effective noise reduction or water protection.
Microsuction is done using a medical suction device to gently remove ear wax from your ear canal. It is the safest, gentlest and most comfortable method of ear wax removal, preferred by ENT surgeons, GP’s and audiologists. We assess and examine your general ear health before safely removing any blockages.
Hearelief is in a unique position to provide high-quality, accessible hearing services for aged care and in-home care residents through its mobile audiology services.
Hearing loss is a significant issue for many aged care and in-home care residents. It can contribute communication difficulties, social isolation, exacerbate cognitive decline and contribute to a reduced quality of life. Unfortunately, it is often very difficult for aged care and in-home care residents to receive optimal hearing care due to difficulties associated with attending appointments or the time associated with waiting for home visits from many providers.
Prior to training as an audiologist Susan Tegg-Quinn was a registered nurse, and spent two and a half years working in aged care. She has also spent two years working in an audiology clinic located in an aged care facility’s medical clinic. She understands the difficulties experienced by aged care and in-home care residents and their families as well as the challenges faced by aged care facilities trying to meet their residents’ hearing care needs.
Many of our services are eligible for a rebate or financial assistance. Please call us on 03 9889 9629 to discuss any rebates or assistance before your your first appointment.
Medicare rebates may be available with a signed referral from your doctor, through a chronic disease management plan, or with a referral from either an Ear Nose and Throat Specialist, Neurologist or Paediatrician.
Many Australian pensioners and veterans are eligible for fully-subsidised hearing services including, hearing tests, advice, support, and hearing aid fittings. To check if you are eligible, visit hearingservices.gov.au
Your GP will need to sign, and send us, a Hearing Services Program Medical Certificate, before your assessment appointment.
Many private health insurance funds provide rebates for audiological testing and/or hearing aids. We advise you to contact your private health insurer to check your cover.